Where do you ship?

Domestic flat rate shipping is available throughout the contiguous United States. Shipping to Hawaii and Alaska is also available, but due to increased costs, rates for these states may vary. Please note, shipping to PO boxes is not possible due to the size of the shipments.

What should I do if my print is lost, stolen, or damaged?

If your order is lost, stolen, or damaged, email wholegrainphoto@gmail.com with your order number within 14 days of the delivery date or expected delivery date.

If your shipment is damaged, please include photos of the items:

• Damaged Product

• Interior Packaging

• Exterior Packaging

All three are required to file a claim - thanks!

Orders reported lost or stolen outside of the 14 days, or without photographic evidence of the damage and packaging materials, will not qualify for replacement or reimbursement.

What is your return policy?

All sales are final. If your order gets lost or damaged in transit, we’ll find a solution!

When will my print arrive?

Upon purchase, orders are placed with third-party printing service, Simply Framed.

Allow one week for orders to be received, printed, and packed - and an additional 5-10 days for shipping. Orders ship from the USA. You will receive tracking via e-mail when the print ships.

How are your prints made?

All prints are made using Moab Lasal Photo Matte 230gsm paper. Images are printed on professional grade all-purpose photo paper touting highest possible D-max and color holdout, as well as vivid color density.

What if I want a print of an image I don’t see?

Send an email to wholegrainphoto@gmail.com!